United Physicians Care, Inc. receives 2022 Press Ganey Human Experience Guardian of Excellence Award ®

UHC Family Medicine Residency is recognized as a leader in the healthcare industry

United Physicians Care, Inc. (UPC), services provided by United Hospital Center, is pleased to announce that it has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian of Excellence Award®, UPC is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

United Physicians Care, Inc. receives 2022 Press Ganey Human Experience Guardian of Excellence Award®

This is the third consecutive year that UPC has earned the Press Ganey Guardian of Excellence Award as a top-performer in patient experience.

“By putting their patients and workforce first each and every day, UPC is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at UPC have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”

“This award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care,” said John C. Forester, vice president of UHC and CEO of UPC. “I commend our physicians, advanced practice professionals, and employees who make the difference by continuing to strengthen the patient experience under challenging circumstances.”

To learn more about United Hospital Center visit uhcwv.org and uhcspecialties.com.

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